Contact Us

Have a question about a sweepstakes casino, spotted something on staceyconstruction.net that looks off, or want to suggest a new site for us to research? This page explains how to reach us, what we can help with, and what's better directed elsewhere.

What we can help with

Sweeps Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US. We're not a casino ourselves, and we don't run accounts, process redemptions or hold player funds. That means we're well placed to help with things like:

• Questions about how a listed platform's dual-currency model works, including the difference between Gold Coins and Sweepstakes Coins
• Corrections if you believe an editorial rating, offer detail or eligible-state note on this site is out of date
• General questions about how sweepstakes promotions differ from traditional online gambling
• Feedback on our reviews, comparison tables or the way we've ranked a particular operator
• Suggestions for new sweepstakes casinos we haven't yet covered

What we can't help with

Because Sweeps Casinos doesn't operate any of the platforms we review, there are some things we simply have no visibility into. If your query is about any of the following, you'll need to go directly to the operator in question rather than to us:

• Account access, login issues or password resets on a sweepstakes casino site
• Sweepstakes Coin redemption status, prize processing times or identity verification (KYC) on your account
• Deposits, purchases of Gold Coin packages, or billing disputes with an operator
• Closing or self-excluding from an account you've already opened

Every operator we list has its own support channel — usually a help centre, live chat or support email accessible from within your account or on their site's footer. That's the fastest route to a resolution, since only they can see your account details.

Before you reach out, a quick note on how this site works

We research and compare sweepstakes casinos using a dual-currency model rather than traditional real-money wagering. Platforms typically offer Gold Coins for casual, no-cost play alongside Sweepstakes Coins, which can potentially be redeemed for prizes once minimum thresholds and identity verification are met. Participation generally doesn't require a purchase — legitimate operators offer a free entry route, often through a mail-in alternative method of entry, alongside optional coin purchases.

Sweeps Casinos may earn a commission when readers click through to an operator listed on this site. That relationship never decides how we rate or rank a platform — our reviews reflect research into each operator's offers, game libraries and terms, not payments received.

Availability of sweepstakes casinos varies by state, and laws in this area change fairly often. We do our best to keep eligibility notes current as of 2026, but you should always check an operator's own terms and your state's current rules before signing up. Nothing on this site is legal advice, and we can't confirm whether a specific platform is permitted where you live — that's a question for the operator's terms and, where needed, your own legal judgement.

Where to look before contacting us

A lot of common questions are already answered elsewhere on the site:

• For background on our review process and independence, see About Us
• If you or someone you know wants tools or support around gaming habits, visit our Responsible Gambling page
• For the legal terms governing use of staceyconstruction.net, check our Terms and Conditions

Getting in touch

If your question is about our content, ratings or coverage — rather than an individual operator's account services — reach out through the contact details provided on this site. We read every message, though as an independent editorial team we can't guarantee a response time, and we can't act on behalf of, or intervene with, any listed operator.

When writing in, it helps to include which page or platform your question relates to, and as much detail as you're comfortable sharing. That lets us look into a correction or suggestion properly rather than guessing at context.

A word on age and eligibility

Sweeps Casinos and the platforms we cover are intended for adults only. Most sweepstakes casinos require players to be at least 18, and some set the minimum age at 21, either company-wide or in specific states. If you're contacting us with an account-related question, an operator's support team will also need to confirm your age and identity before discussing account details — that verification step is standard practice across reputable platforms and protects both the player and the operator.